SHOOGA Privacy Policy

Last Updated: November 27th, 2024

At SHOOGA, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.shooga.me] ("Site"), use our services, and engage in fundraising campaigns on our platform.

By accessing or using SHOOGA, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Site or services.

1. Information We Collect

We collect various types of personal information from users, including:

1.1 Personal Information You Provide

When you register for an account, create a campaign, donate to a campaign, or use our services, you may provide us with the following personal information:

Contact Information: Name, email address, phone number, physical address.
Payment Information: Credit card details, PayPal account details, or other payment information when making a donation or contributing to a campaign.
Campaign Information: Details you provide when creating a campaign, including campaign descriptions, images, videos, and fundraising goals.
Communication Data: Messages you send to us, feedback, or other information you provide in customer service communications.

1.2 Automatically Collected Information

We automatically collect certain information when you interact with our Site:

Usage Data: Information about how you interact with the Site, including your IP address, browser type, device information, and pages visited.
Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device. You can disable cookies in your browser settings, but doing so may affect your experience on our Site.

1.3 Third-Party Information

We may collect information from third-party services, such as payment processors (e.g., Stripe, PayPal), social media platforms, and analytics providers. This data may include your account information and any interactions with third-party services.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Our Services

To enable users to create campaigns, donate to campaigns, and manage their accounts.
To process transactions and payments for donations or fundraising campaigns.
To communicate with you about your account, campaigns, and contributions.

2.2 To Improve Our Platform

To personalize your experience and recommend campaigns you might be interested in.
To analyze user behavior and improve the functionality and content of our Site.

2.3 To Communicate with You

To send you notifications about your campaigns, donations, or changes to our terms or policies.
To respond to your inquiries or provide customer support.
To send you marketing communications, newsletters, or promotional materials (if you have opted in).

2.4 To Comply with Legal and Regulatory Obligations

To comply with applicable laws, regulations, and legal processes.
To investigate and prevent potential fraud, security breaches, or violations of our Terms and Conditions.

3. How We Share Your Information

We may share your information with third parties in the following situations:

3.1 Service Providers

We may share your personal data with trusted third-party service providers who assist us in operating the Site and providing our services. These may include:

Payment Processors: To process donations and payments (e.g., Stripe, PayPal).
Hosting Providers: To store and manage the data on our servers.
Email and Marketing Providers: To send promotional emails or newsletters.

These service providers are obligated to use your data only for the purposes we specify and are prohibited from using it for their own purposes.

3.2 Legal and Regulatory Compliance

We may disclose your information to comply with legal obligations, resolve disputes, or enforce our agreements. This may include sharing data with law enforcement, regulatory authorities, or legal representatives as necessary.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of SHOOGA, your personal information may be transferred as part of the transaction. We will notify you if your information is transferred to a different entity, and we will continue to protect your privacy.

3.4 With Your Consent

We may share your personal information with other third parties if you provide explicit consent to do so.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access, Correction, and Deletion

You have the right to access the personal information we hold about you and request corrections if it is inaccurate.
You may request the deletion of your personal information, subject to certain exceptions (e.g., to comply with legal obligations).

5.2 Opt-Out of Marketing Communications

You can opt-out of receiving promotional emails or newsletters at any time by clicking the "unsubscribe" link in the emails we send.

5.3 Cookie Management

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on the Site.

5.4 Data Portability

You may request a copy of your personal information in a commonly used format for transfer to another service provider.

To exercise your rights or make a request regarding your personal information, please contact us at [support@shooga.me].

6. Data Security

We use commercially reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. International Data Transfers

If you are located outside of the United States (USA), please note that your personal information may be transferred to, stored, and processed in countries that may have different data protection laws than your home country. By using the Site, you consent to such transfers.

8. Children's Privacy

SHOOGA does not knowingly collect or solicit personal information from children under the age of 18. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete such data as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or by posting a notice on our Site. The "Last Updated" date at the top of this page will be revised accordingly. Your continued use of SHOOGA after such changes signifies your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

SHOOGA
Email: support@shooga.me
Phone: 1.650.307.8007
Website: www.shooga.me

By using SHOOGA, you consent to the practices outlined in this Privacy Policy.